Privacy Policy

Effective Date: [January 2025]

At Buy Back Time we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website: buybacktime.co.uk or use our services. By using the Site, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to improve your experience and deliver our services effectively. The information we collect may include:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping details (if applicable)
  • Any other information you provide voluntarily through forms or direct communications with us.

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and the duration of your visit
  • Cookies and other tracking technologies (see the “Cookies” section below).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services: Process orders, respond to customer enquiries, and deliver the services you request.
  • To improve our website and services, we use non-personal data to enhance functionality and user experience.
  • To communicate with you: Send marketing communications (if you have opted in), newsletters, updates, and promotional offers.
  • For legal obligations: We may use your information to comply with legal requirements or enforce our terms and conditions.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small text files placed on your device that help us track your preferences and usage patterns. You can manage your cookie preferences through your browser settings, though blocking cookies may affect the functionality of certain features on the site.

We may also use tracking technologies such as web beacons or analytics tools to monitor usage of the site, analyse performance, and improve user experience.

For more information on cookies and how we use them, please refer to our policy.

4. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we implement industry-standard encryption (e.g., SSL) for data transmission, please be aware that no data transmission over the internet can be guaranteed as 100% secure.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our site and delivering services. These providers are contractually bound to handle your information securely and solely for the purposes specified by us.

We may also disclose your information if required by law, for example, to comply with legal obligations or respond to lawful requests from public authorities.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once the information is no longer needed, we will securely dispose of it.

7. Your Data Protection Rights

Under UK Data Protection Law, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you have the following rights concerning your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete information.
  • Erasure: You have the right to request that we delete your personal information, subject to certain conditions.
  • Restriction: You can request that we limit how we process your data in certain circumstances.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to how we process your data in certain situations.

To exercise any of these rights, please contact us using the contact details below.

8. International Transfers

Your personal information may be transferred to and stored in countries outside the UK, including countries that may not have the same level of data protection laws. By using our site and services, you consent to the transfer of your personal data across borders, provided that we take steps to ensure your data is adequately protected.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit before providing any personal information.

10. Changes to This Privacy Policy

Buy Back Time reserves the right to update this privacy policy at any time. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your personal data.

11. Contact

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact.

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